ti999 Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the ti999 platform and all of its services. By visiting the ti999 website, creating an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.

1.1 Applicability of Terms

These Terms apply to all products, services, promotional offers, bonuses, and special events associated with ti999. Additional terms may apply to specific products or promotions, and those will be clearly stated on the relevant page.

1.2 Language and Interpretation

These Terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered final. The word "platform" as used in these Terms refers to the ti999 website and all of its associated services.

2. Eligibility and Age Requirement

To use the ti999 platform, the following conditions must be met:

• You must be 21 years of age or older. This platform is strictly prohibited for minors.
• You must provide accurate and complete personal information.
• Each individual may operate only one account.
• You must operate your account in your own name and with your own funds — playing on behalf of a third party is strictly prohibited.

3. Account Registration and Management

3.1 Registration

To open an account at ti999, you must provide your correct name, mobile number, and other required information. Providing false or misleading information is a violation of these Terms and may result in the account being closed.

3.2 Account Security

It is entirely your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect unauthorized access, notify our support team immediately.

You are fully responsible for any activity carried out from your account. ti999 will never ask for your password by phone or email.

3.3 One Account Per Person

Only one account is permitted per individual, household, or device. If multiple accounts are detected, all accounts will be closed and the entire balance may be forfeited.

3.4 Account Closure

You may request the closure of your account at any time through our support team. In addition, ti999 reserves the right to close any account without prior notice in the event of a violation of these Terms.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

ti999 currently supports the following mobile payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳200.

4.2 Withdrawal Conditions

Withdrawals can only be made through the same payment method used for the deposit. Bonus balance cannot be withdrawn until the wagering requirement for the deposited amount has been met.

ti999 may request additional identity verification documents to process a withdrawal. Withdrawals may be held until verification is complete.

4.3 Third-Party Payments Prohibited

Deposits or withdrawals using any account or card not registered in your name are strictly prohibited. If a third-party payment is detected, the transaction will be cancelled and the account may be subject to investigation.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members at ti999 have the opportunity to receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• ৳1,000 deposit → ৳1,500 bonus → total ৳2,500
• ৳12,000 or more deposit → ৳8,000 bonus → total ৳20,000

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x), applicable only on the bonus amount. Example:

5.3 General Bonus Terms

• Each bonus offer has its own validity period — unused bonuses expire at the end of the validity period.
• One account may claim a specific bonus only once.
• If there is evidence of bonus abuse, manipulation, or exploitation of the system, the bonus and any associated winnings will be forfeited.
• ti999 reserves the right to modify or cancel any bonus offer.

6. Gaming Rules

6.1 Fair Play Policy

ti999 follows a Fair Play policy across all games. All game outcomes are determined by an independently verified Random Number Generator (RNG), which cannot be influenced by any party.

6.2 Prohibited Activities

Any of the following activities are strictly prohibited:

• Using bots, automated software, or any technological advantage
• Colluding with other users to exploit the system (Collusion)
• Intentionally exploiting any error or bug in the platform
• Operating an account using a false identity or another person's information
• Using the platform for money laundering or any illegal activity

6.3 Technical Issues

If a game is interrupted due to a disconnection, server issue, or other technical fault, ti999 will make every effort to ensure a fair resolution. However, ti999 is not liable for technical issues beyond the platform's control.

7. VIP Program and Rewards

ti999 operates a four-tier VIP program. Weekly cashback and special benefits are provided at each tier:

VIP tier determination is entirely at ti999's discretion. Tier status may change over time based on activity and loyalty. The specific terms for cashback payments will be published on the relevant page.

8. Responsible Gaming

ti999 places the highest priority on responsible gaming. We believe gaming should be an entertainment activity, not a solution to financial problems.

8.1 Self-Exclusion Feature

Any user may request to suspend their account for a specified period. To activate this feature, please contact our support team.

8.2 Setting Deposit Limits

Users may set daily, weekly, or monthly deposit limits for themselves. To set these limits, please contact the support team.

For more information on responsible gaming, please visit our Responsible Gaming page.

9. Privacy and Data Protection

ti999 takes the protection of users' personal information seriously. All data is kept secure using SSL encryption technology.

For details on how your personal information is collected, used, and protected, please read our Privacy Policy. Personal information is never sold to any third party.

9.1 Cookie Usage

ti999 uses cookies to improve the website browsing experience. By continuing to use the website, you are giving your consent to the use of cookies.

10. Limitation of Liability

ti999's liability for any direct or indirect loss arising from use of the platform is limited to the amount of funds that were in the user's account at the relevant time.

10.1 Continuity of Technical Services

ti999 does not guarantee uninterrupted service. Services may be temporarily disrupted due to maintenance, upgrades, or unexpected technical issues. In such situations, we will restore service as quickly as reasonably possible.

10.2 Third-Party Game Software

Various games available on ti999 are developed and operated by third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). ti999's liability for technical faults or outcomes in these games is limited.

11. Dispute Resolution

In the event of any dispute or complaint, please first contact our support team. Our team will endeavour to resolve the issue as quickly as possible.

11.1 Dispute Resolution Process

1. Step 1: Notify the support team via live chat or email and provide a detailed description of the issue.
2. Step 2: The support team will review the issue and propose a resolution.
3. Step 3: If you do not agree with the proposed resolution, a formal complaint may be submitted.

11.2 Final Decision

ti999's decision, based on game logs, transaction records, and other technical data, shall be considered final, unless the dispute is eligible for resolution through a court of law.

12. Amendment and Termination of Terms

12.1 Right to Amend

ti999 reserves the right to partially or fully amend these Terms at any time. Reasonable efforts will be made to notify users of significant changes. However, it is the user's responsibility to visit this page regularly and stay informed of the updated Terms.

12.2 Right to Terminate Service

ti999 reserves the right to close any user's account or service for any reason or without reason. If a valid balance exists, it will be returned through the designated method, except in cases of a violation of these Terms.